Privacy Notice
TCK Entertainments (TCK Wedding Entertainment Specialists) Website: https://tckentertainments.co.uk/ Last updated: 16 June 2026
This notice explains how TCK Entertainments collects, uses, and protects personal information when you visit our website, make an enquiry, or book our entertainment services (DJ services, photo booths, sound and lighting, wedding and event entertainment, and related extras).
We are committed to handling your information responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
For the purposes of data protection law, TCK Entertainments is the “data controller” of the personal information described in this notice. [Company registration number, if applicable: insert here.] [ICO registration number: insert here.]
2. The information we collect
Depending on how you interact with us, we may collect:
- Enquiry and contact details — name, email address, phone number, and the content of any message you send us through our contact form, email, phone, or social media.
- Booking and event details — event date, venue, type of event (wedding, birthday, corporate event, etc.), guest numbers, timings, and special requests submitted through our website or our online client planning system at tckeventplanner.co.uk.
- Music and entertainment preferences — song requests, playlists, “do not play” lists, and similar preferences submitted via our online planner.
- Payment information — billing details and payment records relating to deposits and balances for booked services. We do not store full card details ourselves; these are processed by our payment provider or bank.
- Photographs and video — images or footage taken at events we provide entertainment for, where you have agreed we may use these for portfolio or marketing purposes.
- Testimonials and reviews — feedback you choose to submit, including via our survey system or third-party review platforms.
- Technical and usage information — IP address, browser type, device information, and pages visited, collected automatically when you use our website (see our Cookie Policy for details).
- Social media interactions — messages, comments, or enquiries sent to us via Facebook, Instagram, X, or YouTube.
We do not knowingly collect special category data (such as health information) unless you voluntarily provide it to help us plan accessibility or other requirements for your event, in which case we will only use it for that purpose.
3. How we use your information and our lawful basis
| Purpose | Lawful basis |
| Responding to enquiries and providing quotes | Preventing fraud and resolving disputes |
| Planning and delivering booked entertainment services | Performance of a contract |
| Taking payments and managing invoices | Performance of a contract / legal obligation |
| Sending booking confirmations and event-related updates | Performance of a contract |
| Using event photos/footage for marketing, our website, or social media | Consent |
| Sending marketing emails or newsletters | Consent |
| Improving our website and understanding how it is used | Legitimate interests / consent (cookies) |
| Keeping financial records | Legal obligation |
| Preventing fraud and resolving disputes | Legitimate interests |
4. Sharing your information
We may share your information with:
- Our online event-planning platform provider (tckeventplanner.co.uk), which we use to manage bookings and music requests.
- Payment processors and our bank, to process deposits and balances.
- Other suppliers involved in your event (for example, a venue or co-supplier), but only with your knowledge and where necessary to deliver your booking.
- IT, hosting, and website service providers, including our website platform provider, who process data on our behalf.
- Professional advisers such as our accountant, where necessary.
- Law enforcement or regulators, where we are legally required to do so.
We do not sell your personal information to third parties.
5. Where your information is stored
We use UK and EU-based service providers where possible. Some of our website, hosting, or marketing tools may store data on servers outside the UK/EEA (for example, in the United States). Where this happens, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Addendum or adequacy regulations.
6. How long we keep your information
- Enquiry details that don’t lead to a booking are typically kept for up to 12 months.
- Booking and financial records are kept for at least 6 years to meet our legal and tax obligations.
- Photos/footage used in our portfolio are kept until you ask us to remove them or consent is withdrawn.
- Marketing contact details are kept until you unsubscribe or ask us to delete them.
Under UK GDPR, you have the right to:
- be informed about how your data is used;
- access the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information, in certain circumstances;
- restrict or object to how we use your information;
- request a copy of your data in a portable format;
- withdraw consent at any time, where consent is our lawful basis.
To exercise any of these rights, contact us at info@tckentertainments.co.uk. We will respond within one month, as required by law.
8. Keeping your information secure
9. Children
10. Complaints
11. Changes to this notice
12. Contact us